RETURNS

We’re happy to accept returns of items with all original tags attached within 28 days. We aren’t able to make exceptions to this. We cannot accept items outside of this return window and if items are received that have their tags removed, appear visibly worn or are returned outside of the return window,  they will be sent back to the customer. 

Please ensure you post back to address provided. Regular or Express shipping method is up to the customer along with the shipping company you choose to use. We do suggest you get a return tracking number as we will not take responsibility for lost returns. Please also note that if you are making a return from outside of the UK or EU, you will need to pay the customs and handling charges in advance, otherwise we will not be able to accept the return and the goods will be sent back to you. Once your return is received, processed and inspected, we will send you an email to notify you that we have received your returned item. The email will notify you of the approval or rejection of your refund.

If you wish to exchange your item for a different size or colour, please email us at contact@leol.co.uk and we will help where possible.

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